Customer Service Center

Keeping your money at NBDC is easy. And managing it is even easier! Take a look at some of the other services we offer to all our account holders. And if there's a service you need that you don't see on the list, let us know.


Touch Tone Teller

With this free telephone banking service, your accounts are always just a phone call away! Call 877-623-2487 anytime to check your balance, transfer funds, and more.


Lost/Stolen Card

Should you lose your debit card, please report it to us at 607-865-4126. After hours, please call 1-800-472-3272.



Direct Deposit

Get your paycheck credited faster without ever having to run to the bank. This free electronic service makes getting paid easy.


Foreign Exchange

We are able to buy and sell foreign currency on behalf of our customers. The cash is usually available within one day, but we recommend buying at least a week ahead. We can also remit foreign currency for redemption in dollars for our customers. Sales and purchases include paper currency only.


Mortgage Prequalification Form

NBDC offers this quick form to get you started on the path to your dream home!


In-Branch Services

  • Account Reconciliation and Research
  • Bank/Personal Money Orders
  • Bank-By-Mail
  • Cash Advances
  • Certified Checks
  • Notary Public Services
  • Safe Deposit Boxes (Contents not insured)
  • Signature Guarantee
  • Wire Transfers

Reorder Checks

Order checks without having to come to the bank or even pick up your phone! Simply contact Deluxe Check Ordering online here.